Solving Self-Service Problems with Just In Notifications: Part 3 – Vehicle Picks Reportadmin
Solving Self-Service Problems with Just In Notifications: Part 3 - Vehicle Picks Report
BY PARKER MITCHELL
In our ongoing series, today I am covering how we report the information gathered through our Just In process. If you missed Part 1 or Part 2, then you may want to go read those first. Those two posts set the foundation for this report.
Once we know which cars customers are looking for, then we want to make sure we send a report which details the vehicles they are looking for. This report is sent every Saturday evening and covers the past seven days of vehicle picks.
The report displays the following information:
Column A: Unique Vehicle Requests – This includes every pick that your customers made.
Column B: Make/Model Combination – This takes the year range out of the equation and only displays the most popular make/model combinations at the top.
Column C: Cumulative Requests – This shows how many requests were made for your most popular makes/models. It is safe to say that the ones at the top will be quick movers.
We understand that yard owners and GM’s already know which makes/models are most popular before receiving this report. However, there may be a few surprises at the top and it can help influence buying decisions. One key distinction to how we collect this data is when we collect it. We collect this data as customers are leaving or when they have already left. This is the best time to collect data such as this because it is what your customers are still looking for.
If you want to do a custom date range search of your report, then we can give you login access. This is where Check-In Manager is located as well if you have our check-in system activated.
If you are the owner or GM of a self-service salvage yard and want to learn more about our services for this specific niche, then reach out to us at email@example.com and we will set up a free consultation.