2 Ways To Find A Past Check-In - Texn Rewards 2 Ways To Find A Past Check-In - Texn Rewards
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Post Date: September 23, 2020

2 Ways To Find A Past Check-In

2 Ways To Find A Past Check-In

BY PARKER MITCHELL

There are multiple reasons you may want to look a customer up in your database.  You may want to confirm they have an active coupon or see when the last time they visited was to solve a dispute. Rarely, you may need to download their liability waiver although this should not occur very often, if ever.  Here are two ways to look it up once logged in to the check-ins page of Check-In Manager.

#1: Filter by Mobile / Filter by Name

If you want to look up a customer and know their name or phone number, then you can search by mobile number or name.  Pick which filter you want and then search for it in the box to the right. It will give you the total number of check-ins for the customer you search for along with the information for each check-in. or demonstration purposes, all pictures have been blacked out. Typically, these will show the picture we take at each check-in.

#2: Filter by Date

If you filter by date, then the results will display with the last person who checked in that day as the first check-in. Then, each check-in after that will progressively get earlier in the day. This is the best way to find someone if you generally know when they checked in or within a couple of days and remember what they looked like.  However, you may not have their name or number so it is likely you will be trying to identify them by picture. 

Parker Mitchell

Parker Mitchell

I am a dedicated account manager for Texn Rewards and am focused on continuous improvement of self-service marketing campaigns.

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