Reviews & Reputation Managementadmin
Reviews & Reputation Management
BY PARKER MITCHELL
Your reputation is the most important thing for your business and you want to make sure that your online reputation is up to standards as well. With Reviews & Reputation Management through Texn Rewards, you can rest assured that your business reputation will be maintained. Here are the features to this product:
#1: Review Requests
We ask your customers for reviews via text after reaching a loyalty milestone of your choosing. More information on how this works can be found in the article titled – Get More 5 Star Reviews – 8 Trigger Messaging Steps.
For example, “Texn Rewards: Thanks for visiting our yard yesterday! Let us know how we did! -> https://reviews.texnrewards.net/texn-rewards.”
#2: Review Streaming
We stream all 4 and 5 star reviews to your website.
#3: Reputation Management
Any reviews 3 stars or less are handled offline. You will receive an email to your customer service contact who will be able to resolve any issues your customer may have.
We will send a report every month which summarizes the activity across all review locations.
Reviews and Reputation Management is $50/month and we bundle it with other products.