Reviews & Reputation Management - Texn Rewards Reviews & Reputation Management - Texn Rewards
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Post Date: October 1, 2020

Reviews & Reputation Management

Reviews & Reputation Management

BY PARKER MITCHELL

Your reputation is the most important thing for your business and you want to make sure that your online reputation is up to standards as well.  With Reviews & Reputation Management through Texn Rewards, you can rest assured that your business reputation will be maintained.  Here are the features to this product:

#1: Review Requests

We ask your customers for reviews via text after reaching a loyalty milestone of your choosing.  More information on how this works can be found in the article titled – Get More 5 Star Reviews – 8 Trigger Messaging Steps.

For example, “Texn Rewards: Thanks for visiting our yard yesterday! Let us know how we did! -> https://reviews.texnrewards.net/texn-rewards.”

#2: Review Streaming

We stream all 4 and 5 star reviews to your website. 

#3: Reputation Management

Any reviews 3 stars or less are handled offline.  You will receive an email to your customer service contact who will be able to resolve any issues your customer may have. 

#4: Reports

We will send a report every month which summarizes the activity across all review locations. 

Reviews and Reputation Management is $50/month and we bundle it with other products.

Parker Mitchell

Parker Mitchell

I am a dedicated account manager for Texn Rewards and am focused on continuous improvement of self-service marketing campaigns.

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