How to Automate New Inventory Alerts
How to Automate New Inventory Alerts Just In is a way to automate the response [...]
Have you given up on personally notifying each customer when you get new inventory which matches what they are looking for?
Have you given up on personally notifying each customer when you get new inventory [...]
Top 4 ways Texn Rewards can IMPROVE your self-service salvage yard(s)
#1: Our in-store kiosks build HUGE customer engagement lists. You make a Return On [...]
Web Form Wizard Contests on Mobile Webpages for Extra Data Collection
Web Form Wizard Contests on Mobile Webpages for Extra Data Collection BY PARKER MITCHELL On the [...]
Solving Self-Service Problems With Just In Notifications – Part 8: Troubleshooting Just In Texts
Solving Self-Service Problems With Just In Notifications - Part 8: Troubleshooting Just In Texts BY [...]
Voiding Check-Ins & Re-Checks
Voiding Check-Ins & Re-Checks BY PARKER MITCHELL What happens when someone enters the wrong phone number [...]
Customer Membership Programs
Customer Membership Programs BY PARKER MITCHELL Customer Membership Programs allow you to provide perks to specific [...]
Which Campaigns Is A Customer Subscribed To And Manually Opting In/Out
Which Campaigns Is A Customer Subscribed To And Manually Opting In/Out BY PARKER MITCHELL If you [...]
Adding STOP Footer on Broadcasts
Adding STOP Footer On Broadcasts BY PARKER MITCHELL We are ultra conservative in our approach to [...]
How Many Check-Ins Am I From A Reward?
How Many Check-Ins Am I From A Reward? BY PARKER MITCHELL If you’re a Texn Rewards [...]
Incoming Message Notifications
Incoming Message Notifications BY PARKER MITCHELL Do you want to be notified either via text [...]
How To Deal With Customers Upset About Receiving Texts
How To Deal With Customers Upset About Receiving Texts BY PARKER MITCHELL Photo credit Cari McGee. Customers [...]
Responding To Customers Who Text In
Responding To Customers Who Text In BY PARKER MITCHELL Oftentimes, customers will respond to your messages [...]
My Customer Is Complaining He/She Is Not Receiving Texts!! Here’s what happened…
My Customer Is Complaining He/She Is Not Receiving Texts!! Here's what happened... BY PARKER MITCHELL This [...]
Self-Service Customer Experience with Recommended Settings
Self-Service Customer Experience with Recommended Settings BY PARKER MITCHELL This is a step-by-step guide of the [...]
The Art of Reestablishing Communication with Disgruntled Customers
The Art of Reestablishing Communication with Disgruntled Customers BY PARKER MITCHELL What happens when customers come [...]